We're thrilled you're bringing Feinli into your life and can't wait for you to experience the joy of creating your happy places! To ensure a smooth delivery process, here's some helpful information:
Delivery Time: Heads Up! Due to the high demand for our happy place essentials, orders may take between 2-4 weeks to arrive. We appreciate your patience as we work to fulfill everyone's happy place dreams!
Global Reach: No matter where you are in the world, we'll deliver your Feinli order straight to your doorstep.
Warehouse Location: Your order will embark on its journey from our central warehouse in Hong Kong.
Order Changes & Cancellations: We understand things change! If you need to modify or cancel your order, please contact us within 12 hours of placing it. Once processing begins, changes cannot be made, but don't worry! Our return policy allows you to send back any unwanted items for a full refund.
Payment Options: For a secure and convenient checkout, we accept all major credit cards (VISA, Mastercard, AMEX) and PayPal.
Order Processing: We work diligently to get your Feinli products on their way quickly. Orders are processed Monday through Friday, typically within 1-3 business days of your order date. Orders placed after processing deadlines will be processed the following business day. Please note, we don't ship on weekends or holidays.
